Please complete the form below to request an RMA number.
Sorry, but as all of our products are custom made, we do not accept returns. Unfortunately, with the high volume involved, it is not feasible to allow changes or cancellations. Just to give you an idea about the process, we take all orders, as they are entered, and move them into production scheduling. We produce Letters and Numbers, Shapes and Monograms and each of these product lines are run through our CNC Routers on their scheduled production days. When we cut, the sizes and details have already been optimized into the sheet dimensions. Because of this, orders, once they have been entered into the system, cannot be cancelled and removed without upsetting the diagram and utilization of the materials. This would cause additional waste of materials and potentially delay many other customers orders. We are sorry for any inconvenience this may cause. If the nature of the return is due to an error on the part of Letters Galore, Please fill in the form below.